Managed IT Support Services

Managed IT Support Services

Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

Our team supports all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA’s.

In addition, we support industry specific software such as NextGen, Misys, Timeslips, Quickbooks, Peachtree, ProSystem Fx, Visio, Act and many more.

Working with us is like having your own IT department.

The great thing about working with  Far Out Solutions that you can purchase select services individually, or you can purchase all of the services that you need in an all-inclusive package.

  • Establish predictable IT management costs through a simple, firm-fixed-price agreement.
  • Scale up or down in usage based on your employee (user) count and infrastructure.
  • Leverage cloud-based remote monitoring technologies to provide problem recognition and diagnosis quickly and efficiently.
  • Benefit from years of experience facing a wide range of business technology challenges.
  • Skilled expertise on almost every business technology on the market today.

With a Managed IT Services Plan you get:

A fixed, predictable monthly fee for services

  • Ongoing strategic IT consulting from certified professionals
  • Comprehensive infrastructure support for your users, desktops, servers and devices
  • A responsive & dedicated Technical and Account Management Team
  • Integration of your Cloud services and tools such as (Microsoft Office 365, Google Apps)
  • Remote help desk and on-site support with fast issue resolution
  • Around the clock Network Monitoring tools
  • Managed Data Backup & Protection
  • Industry  Experience

Far Out Solutions can manage your IT so you can manage your business

When technology isn’t your main area of expertise IT becomes a liability, not an asset.

We’ll help you overcome technology challenges through r one-time projects or ongoing service. Either way we’ll find out what your real IT needs are, determine what’s really causing the issues, and apply the right technology to fix it. Sounds simple, but if you don’t have the right partner it’s anything but.

Whether your challenge lies in the IT itself — using the right equipment and software, building a better infrastructure, using an ineffective network structure — or in how you can get that IT to improve efficiency and functionality, we’ll get you sorted out and save you money.

If you need people that know what’s what and can cut through the mountains of information, then you need Far Out Solutions. We’ll help you discover what IT options are best for you and get it in place. We’ll work closely with you to address all of your IT needs and create the right solution.

Contact us to find out how we can help you master business through IT.

Managed Services

When you select our Managed Services, you know what you’ll pay every month based upon your specific needs.Pro-Active

  •  Business Continuity
  •  Manages Server & Desktop updates, including backups and 3rd party software
  • Backup management
  • Customer support portal (complete access to all invoicing and support tickets)

Just Pick Up The Phone How much is it worth to your organization to receive help when you need it?

Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline..

By signing up for a plan, we make it easier than ever for you to understand, budget, and manage your monthly IT requirements. Each plan includes expert level advisory services, training, consulting, break-fix and everything that a large company’s IT department would offer.

Managed service plans offer the best solution for organizations that need comprehensive IT support, that either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, department, or in some situations – an entire IT division.